Privacy Policy

Effective Date: 7/19/2025
Company: The TrueTide LLC
Website: www.thetruetidellc.com

At The TrueTide LLC, we value your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our site.

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Information We Collect

When you visit our site or make a purchase, we may collect:

• Your name, email address, phone number, and shipping/billing address

• Payment details (securely processed by third-party services)

• IP address, browser type, and device information

 

How We Use Your Information

We use your information to:

• Process orders and payments

• Ship your items and communicate order updates

• Improve our site experience and customer service

• Send occasional promotions or updates (if you opt-in)

 

Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties (like payment processors and shipping partners) only to fulfill your order.

 

Cookies

Our website uses cookies to personalize your experience, track site traffic, and understand shopping behavior. You can manage cookie settings in your browser.

 

Your Rights

If you're located in the U.S. or certain international regions, you may:

• Request access or correction to your personal data

• Request deletion of your data from our system (where applicable)

To do so, contact us at: support@thetruetidellc.com

 

Security

We take precautions to protect your personal data using encryption, secure servers, and safe checkout platforms.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 

Contact Us

If you have questions about this policy or your personal data, please contact us:

Email: support@thetruetidellc.com
 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. 

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Chat Rules

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1. Respectful Communication

• Treat all participants with courtesy and respect.

• No harassment, bullying, hate speech, or discrimination of any kind.

 

2. Restricted Topics & Content

The following are NOT allowed in the chat:

• Explicit, sexual, or pornographic material

• Threats, harassment, or hate speech

• Promotion of illegal activities

• Violence, self-harm, or extremist content

• Political campaigning or propaganda

• False, misleading, or defamatory statements

• Unverified health, medical, or legal advice presented as fact

• Spam, advertising, or solicitation without prior approval

 

3. Privacy & Safety

• Do not share personal, financial, or confidential information.

• Protect your identity and be mindful of what you post.

 

4. Moderation

• The TrueTide LLC reserves the right to review and remove content or restrict access to any user who violates these rules.

Legal Disclaimer

By entering and using The TrueTide LLC chat features, you acknowledge and agree that:

1. No Guarantee of Accuracy

   • Information in the chat may include AI-generated responses or user opinions. The TrueTide LLC does not guarantee accuracy, completeness, or timeliness.

   • Always verify important information independently before acting on it.

2. No Professional Advice

   • Chat content is for informational purposes only and should not be considered legal, financial, medical, or professional advice.

   • Consult a qualified professional for guidance in those areas.

3. User Responsibility

   • You are responsible for the content you share.

   • The TrueTide LLC is not responsible for any consequences arising from voluntary disclosure of information.

4. Limitation of Liability

   • The TrueTide LLC is not liable for any damages or losses resulting from chat use, reliance on chat content, or interactions with other users.

 

By participating in the chat, you agree to abide by these rules and disclaimers. If you do not agree, please exit the chat immediately.

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