Terms & Conditions
A legal disclaimer
​Effective Date: 9/25/2026
Welcome to The TrueTide LLC. By accessing or using our website (www.thetruetidellc.com), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
​
General
The TrueTide LLC is an online store offering practical products for the home, beauty, personal care, self-care, and everyday living. By using this site, you agree to abide by all applicable laws and these terms.
Products & Pricing
All product descriptions and prices are subject to change without notice. We strive for accuracy but cannot guarantee that all information is error-free. The TrueTide LLC reserves the right to modify or discontinue products without prior notice.
Orders & Payments
All orders must be paid in full at the time of purchase. We accept secure payments via our third-party payment processor. Orders may be canceled or refunded in accordance with our [Refund Policy].
Shipping
Shipping costs and delivery estimates, when applicable, will be displayed at checkout or on the applicable product page. Delivery times may vary depending on product availability, fulfillment location, and destination.
Returns & Refunds
Returns may be requested within 14 days of delivery, subject to our Refund Policy. Certain products, including opened or used personal-care, beauty, grooming, oral-care, and skincare products, may not be eligible for return for health, hygiene, and safety reasons. Please review our Refund Policy for complete details.
​​
​
​Third-Party Fulfillment
Some products available on our website may be shipped directly by our trusted fulfillment partners and suppliers. Because products may ship from different fulfillment locations, delivery times, return instructions, and return addresses may vary by item. Please contact us before returning any product so we can provide the correct return instructions and address.
Intellectual Property
All content on this website, including logos, product names, images, and text, is the property of The TrueTide LLC and may not be used without written permission.
Limitation of Liability
We are not responsible for any damages, losses, or injuries resulting from the use or misuse of any products sold through our site.
Privacy
Your privacy is important to us. Please refer to our [Privacy Policy] for information on how your data is collected and used.
Third-Party Links
We may include links to third-party websites or services. We are not responsible for their content or practices.
​
Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be posted here, and continued use of the site means you accept those changes.
​
​